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Note: this thread has been moderated. I know that a number of people, including doctors, have been deeply misled about Weight Watchers' purpose and failure rate, but this is not a space in which I will allow that misinformation to be stated as fact. If you want to learn more about what the research shows about Weight Watchers "success" rates, I recommend these posts:
It’s probably not by accident that the rebrand to their initials only sounds like a subliminal command every time anyone reads or says it: “Double you, Double you.”
I have never encountered a business as deceptive and unprofessional as this one. Calling it a “business” is generous—they operate more like scammers. They essentially stole my money and are refusing to return it. I would never use their services again and wouldn’t recommend them to anyone, not even my worst enemy.
Here’s what happened: I was searching online for legitimate prescriptions for Zepbound or any GLP-1 medication. The first result that appeared was a page from WeightWatchers, which strongly implied that I could get approved quickly—just answer a few questions, pay, and be on my way. It gave the impression that I was purchasing a 3-month supply plan after confirming eligibility. So, I chose the 3-month option and proceeded to payment.
But after submitting my payment and checking my email, I realized I hadn’t bought any medication at all. What I had actually purchased—without clear disclosure—was a subscription to their weight loss clinic. Since I’m already part of a different program, I had zero need for this service. Within 20 minutes of the transaction, I attempted to cancel via messages and emails, but customer service was closed at that time. I immediately canceled through their website and received a confirmation.
Despite the prompt cancellation, the confirmation email informed me that I would still be charged the full $250 for the 3-month commitment. I was stunned. The very next morning, at 9:00 AM sharp, I called their customer service and explained the situation to multiple representatives. I was told that because I had selected a commitment plan, the cancellation wouldn’t take effect until the end of the 3-month term, and I’d still be charged monthly.
They then offered to downgrade me to a WW Core membership after the term ends. I made it very clear: I don’t want any membership—I want my money back. I canceled immediately and didn’t use any of their services. Their refusal to issue a refund is unjustifiable and unethical.
This entire experience was misleading, predatory, and felt like a bait-and-switch. I strongly urge others to be cautious. Read every fine print—this company thrives on confusion and hides behind “policy” to avoid doing the right thing.
Note: this thread has been moderated. I know that a number of people, including doctors, have been deeply misled about Weight Watchers' purpose and failure rate, but this is not a space in which I will allow that misinformation to be stated as fact. If you want to learn more about what the research shows about Weight Watchers "success" rates, I recommend these posts:
https://weightandhealthcare.substack.com/p/weight-watchers-long-term-research
https://weightandhealthcare.substack.com/p/does-this-study-really-show-how-to
If you believe that I am ignoring research about the so-called "health consequences" of being higher-weight, I suggest these as starting points:
https://weightandhealthcare.substack.com/p/doesnt-being-higher-weight-create
https://weightandhealthcare.substack.com/p/reader-question-what-does-it-mean
It’s probably not by accident that the rebrand to their initials only sounds like a subliminal command every time anyone reads or says it: “Double you, Double you.”
I have never encountered a business as deceptive and unprofessional as this one. Calling it a “business” is generous—they operate more like scammers. They essentially stole my money and are refusing to return it. I would never use their services again and wouldn’t recommend them to anyone, not even my worst enemy.
Here’s what happened: I was searching online for legitimate prescriptions for Zepbound or any GLP-1 medication. The first result that appeared was a page from WeightWatchers, which strongly implied that I could get approved quickly—just answer a few questions, pay, and be on my way. It gave the impression that I was purchasing a 3-month supply plan after confirming eligibility. So, I chose the 3-month option and proceeded to payment.
But after submitting my payment and checking my email, I realized I hadn’t bought any medication at all. What I had actually purchased—without clear disclosure—was a subscription to their weight loss clinic. Since I’m already part of a different program, I had zero need for this service. Within 20 minutes of the transaction, I attempted to cancel via messages and emails, but customer service was closed at that time. I immediately canceled through their website and received a confirmation.
Despite the prompt cancellation, the confirmation email informed me that I would still be charged the full $250 for the 3-month commitment. I was stunned. The very next morning, at 9:00 AM sharp, I called their customer service and explained the situation to multiple representatives. I was told that because I had selected a commitment plan, the cancellation wouldn’t take effect until the end of the 3-month term, and I’d still be charged monthly.
They then offered to downgrade me to a WW Core membership after the term ends. I made it very clear: I don’t want any membership—I want my money back. I canceled immediately and didn’t use any of their services. Their refusal to issue a refund is unjustifiable and unethical.
This entire experience was misleading, predatory, and felt like a bait-and-switch. I strongly urge others to be cautious. Read every fine print—this company thrives on confusion and hides behind “policy” to avoid doing the right thing.